Your New Employer: This iconic Australian brand is known for effortless coastal style and beautifully designed product. Its stores feel bright, welcoming and energetic, creating a loyal following of customers who return season after season. The instore experience is just as important as the product, with a strong focus on genuine connection, uplifting service and helping customers feel confident and comfortable. If you get a genuine buzz from a busy shop floor, love seeing your team grow and enjoy driving strong results without losing the fun along the way, this will feel like a great next step. Your New Role: You will take full ownership of your store across sales, people, operations and customer experience. This is a hands on leadership role where your energy sets the tone. Lead, coach and motivate your team to hit sales targets while delivering an exceptional customer experience. Stay present on the shop floor, supporting customers and guiding your team in real time. Manage rosters, wages, stock and daily operations with confidence and attention to detail. Build a positive and accountable team culture where development and performance go hand in hand. Review store results, identify trends and take action to maximise every opportunity. Maintain strong visual standards that are on brand and commercially impactful. Create a premium in store experience that keeps customers coming back. This is a role where you are trusted to own the numbers, protect the culture and make the store somewhere both customers and team members genuinely enjoy being. The Experience Checklist: 3 years experience as a Store Manager in fashion or lifestyle retail in a high visibility store. A strong people leader who enjoys coaching, development and succession planning Sales driven and commercially minded, confident working with KPIs and budgets Highly organised and comfortable balancing multiple priorities in a fast paced environment Hands on and energised by customer facing leadership, you lead by example and set the tone What’s Next? If you love building relationships with customers, running a store like it is your own business and building a positive collaborative culture; apply now! Alternatively send your resume directly to caitlinm@retailworld.net.au or give Caitlin a call on 0455 466 307 for a confidential chat.
